The Luxury Embassy Suites Hotel Chain
March 1, 2009 – 2:53 amThe Embassy Suites Hotel is one of the grandest hotel chains in the country, which offers highly luxuriant upscale all suite accommodation in its hotels. The first hotel was launched in 1983 and today you would find this style of hotel in more than 170 places across the USA, Latin America and Canada.
A Hotel Where Innovations Have Been The Key Ingredient
Throughout its existence from its inception until now, the Embassy Suites Hotel has always brought something new for its clients. It started by offering only suite rooms in 1983. This was a new concept which paid off handsomely.
It was as early as 1994 that the Embassy Suites Hotel launched its presence on the Internet. From this point on, you could reserve your room (read suite) online instantly. The service and amenities being what they were, the Embassy Suites Hotel won the title of “Best Practice Corporate Champions in Quality” in the wake of the research carried out by the Hospitality Research at Cornell’s School of Hotel Administration.
Proving its dedication to its guests’ comfort, the Embassy Suites Hotel once again won a very prestigious award in 2003 titled, “Highest in Guest Satisfaction Among Upscale Hotel Chains” by JD Power and Associates. This prize has been claimed by this same hotel five consecutive times, as per the JD Power and Associates Award records.
In February 2004 you will find this hotel researching new ways to assist their staff to give the best service, by launching MarketStreet – a research study that looked into the concept of self-service which then helped develop ways where guests can have a room (suite) done exactly to their personal needs.
In May the same year, the Embassy Suites Hotel won another accolade – it was named the “top hotel chains for families in 2004″ (source: Zagat Survey).
In June 2004, after realizing the importance of the Internet, this Hotel provided hi-speed internet connectivity to all the rooms and common places in the Hotel. In the same year this Hotel partners with Sony Pictures and they launched Spider Man II for children, which is a game that can be played while they are at the Embassy Suites Hotel.
In February 2005 this hotel again scores a first – the Embassy Suites Hotel becomes the first super luxury hotel to self-check which meets with runaway success.
As you can see the hotel has conquered everything remotely related to the comfort of their guests and their efforts have been very rewarding.
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